Welcome to the Victory Spinal Care Training & Knowledge Check Portal
Hey Victory Fam!
This training portal is designed to help you master the daily systems, patient flow, and processes that keep our clinic running smoothly and efficiently — all while delivering world-class care and service to our patients.
Each section below includes a short video training followed by a quick quiz to make sure everything’s clear and consistent.
Take your time, pay attention to the details, and complete each quiz to confirm you’ve watched and understood the material.
Remember — accuracy, communication, and consistency are key.
Let’s make sure every patient experiences the same Victory Standard every single day!
This training covers how to correctly date-stamp and document patient visits, and what to do when a patient cancels or no-shows.
You’ll learn where to stamp, how to red-line properly, and the importance of keeping records accurate, legible, and compliant.
Watch carefully — this process helps ensure smooth documentation for both clinical and front desk teams.